Shipping policy

All in-stock orders are processed within 2 business days. Orders will not be shipped or delivered on weekends or holidays. A delay in shipments may happen if we are experiencing a high volume of orders. If there is a significant delay in the shipment of your order, we will contact you via email right away.

Shipping Time

US:6-13 busness days
Uk:6-10 busness days
Canada:8-15 busness days
Australia:8-15 busness days
Germany：6-10 busness days
New Zealand：8-15 busness days
Ireland：8-15 busness days
Japan：6-10 busness days

Shipping timeframes and costs for international orders are unpredictable due to the customs inspection process. Please note that import duties and/or taxes on international shipments (when applicable) are the responsibility of the customer.

If you have any questions or concerns related to shipment, please contact us at support@tooset.com.

Return shipping costs are not refundable unless an item is being returned as the result of an error on our part or because the item has a quality defect or has been damaged during shipping.